Program Cancellations and Refunds  

GEA programs can be canceled up until 7 days before departure for a full or partial refund for a program. A full refund will be given back if the program is canceled 45 days or more before the departure date, minus the deposit which is different for each program and can be found on each program page, flyer and payment page. 

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Program deposits are non-refundable, except in the event that GEA is compelled to cancel the program due to unforeseen circumstances or in the case of extenuating circumstances on the participant brought on by Covid-19. In both cases a fee of 2.9% of the sum that has been paid before cancellation, will be kept to cover transaction fees. 

 

In the event that you cancel a program you have paid for, you may be able to transfer part of your program costs to a future program. GEA aims to be as flexible as possible and work with our participants in good faith to ensure everyone’s interests are fully considered.

 

We will reimburse you no later than 30 days from the day on which you cancel the program. You may cancel the program by writing to us at info@globaledallies.org. We will use the same means of payment for any eligible refund as you used for the order.

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Timeline of Cancellation and Refund Policy

7 days prior to departure - Non-refundable

8-20 days prior to departure date - 25% of total purchase amount can be refunded

21-30  Days Prior to departure date - 50% of total purchase amount can be refunded  

31-44 Days Prior to departure date - 75% of total purchase amount can be refunded 

45 or more Days Prior to departure date - 100% of the total purchase price can be refunded (minus the deposit, which differs from Program to Program)

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Payment Schedule/Guidelines:

1. A minimum deposit of $250 is due within one week of being accepted to a program to confirm and hold a participant’s spot. The deposit is more for more expensive packages, and should be at least 15% of a program’s total price. $250 is the starting deposit amount for a main program and each additional pre- or post-trip added to a package is at least $100 more/segment. Deposits may be up to $500 for programs and packages that are more than $2500 in total. 

2. GEA’s payment plans will generally include three payments in total, including the deposit (due one week after being accepted to the program), Payment #2: Which will be at least 30% of the total program price so that with the deposit amount, it covers about half of the total fee owed), will be due approximately two months after the deposit, and generally at least two months before a program begins; Payment #3 is the final payment which also includes any add-on or upgrade fees. The final payment is generally due on the 1st day of the month prior to the program start date. For example, any June programs would have final payments due on May 1st. In some cases, the add-on and upgrade fees may need to be paid closer to the program start date if all options have not been finalized. 

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