REFUNDS AND SAFETY
Cancellations, refunds and exchanges
GEA programs can be canceled up until 7 days before departure for a full or partial refund for a program. A full refund will be given back if the program is canceled 45 days or more before the departure date, minus the deposit which is different for each program and can be found on each program page, flyer and payment page.
Program deposits are non-refundable, except in the event that GEA is compelled to cancel the program due to unforeseen circumstances or in the case of extenuating circumstances on the participant brought on by Covid-19. In both cases a fee of 2.9% of the sum that has been paid before cancellation, will be kept to cover transaction fees.
You may also be able to transfer your deposit amount to a future program. In the event that you cancel a program you have paid for, you may be able to transfer part of your program costs to a future program.
We will reimburse you no later than 30 days from the day on which you cancel the program. You may cancel the program by writing us at . We will use the same means of payment as you used for the order.
Timeline of Cancellation and Refund Policy
7 days prior to departure - Non-refundable
8-17 days prior to departure date - 25% of total purchase amount can be refunded
18-29 Days Prior to departure date - 50% of total purchase amount can be refunded
30-44 Days Prior to departure date - 75% of total purchase amount can be refunded
45 or more Days Prior to departure date - 100% of the total purchase price can be refunded (minus the deposit, which differs from Program to Program)
In addition to GEA cancellation policies you may want to consider purchasing travel insurance. There are a few different kinds of travel insurance, including trip cancellation, medical and evacuation insurance. You will want to choose which one is right for you. The following link will help you distinguish between the different kinds of policies and will point you towards sites that will help you choose the appropriate company for you:
Health and Safety
GEA chooses locations where we can have spectacular conversations around spectacular scenery. The locations we choose are always on the safe travel list of the US State Department. They are places where we can comfortably lead you to have the experience you have paid for. We team up with phenomenal local partners who know and are connected to all available resources of the area and who know how to keep you safe. In order to provide for your added comfort we ask you for your allergies and food preferences before the start of the journey as well as medical conditions you would like us to be aware of.
GEA takes Covid-19 very seriously. We have instituted several layers of safety for our programs. These include negative Covid tests at the start of our programs, participants spending time in pods with a limited amount of close interaction with others outside of their pods, a limited amount of indoor activities, outdoor seating at restaurants, wearing of masks and social distancing with each other and local presenters and safe spacing on our own transportation (never public transportation). These guidelines will be adapted to the changing situation. Our objective is to keep everyone feeling safe, happy and comfortable!